Southern Highlands Roof Repair
Who we are
Our website address is: http://southernhighlandsroofrepair.com.au.
We provide roof cleaning, repair, and painting services in the Southern Highlands region.
Information we collect
When you contact us through forms, phone, or email, we may collect:
– Your full name
– Email address and phone number
– Property/project address
– Details about the services you require (roof washing, repairs, or painting)
How we use your information
We use your data for:
– Providing quotes and service updates
– Coordinating site inspections and repair/painting jobs
– Sending important updates, offers, or reminders (with your consent)
We do not sell or trade your personal data under any circumstances.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, as well as the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string (hash) from your email may be sent to the Gravatar service. After approval, your profile picture becomes visible next to your comment.
Media
If you upload images to the website, avoid uploading images with embedded location data (EXIF GPS), as other visitors may extract this information.
Cookies
– If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These last one year.
– Login cookies last for two days, or two weeks if you select “Remember Me”.
– Editing or publishing content may place a temporary cookie in your browser.
Embedded content from other websites
Articles on this site may include embedded content (videos, images, articles, etc.). Such content behaves exactly as if you had visited the source website, which may collect data about you and track your interaction.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
– Comments and their metadata are kept indefinitely for spam control.
– Registered users (if any) can see, edit, or delete their personal data at any time (except username).
– Administrators can also view and edit this information.
Your rights over your data
You can request an exported file of your personal data we hold, or request deletion of your data (except where legally required to retain).
Where your data is sent
Visitor comments may be checked via automated spam detection services.
Data Security
We apply secure methods to protect your personal information from unauthorized access, misuse, or disclosure.
Changes to this policy
This Privacy Policy may be updated from time to time. The latest version will always be available on this website.
Terms & Conditions – Southern Highlands Roof Repair
1. Introduction
Welcome to Southern Highlands Roof Repair. By accessing our website (http://southernhighlandsroofrepair.com.au) and using our services, you agree to these Terms & Conditions. Please read them carefully.
2. Services Provided
We offer roof cleaning, roof painting, roof repairs, and exterior maintenance services in the Southern Highlands region. All quotes and services are subject to site inspection and agreement between both parties.
3. Use of Website
– You agree to use our website for lawful purposes only.
– You must not attempt to disrupt or damage the website, servers, or connected networks.
– Any misuse of the website may result in denial of access.
4. Quotes and Payments
– All quotes provided are estimates based on the information you supply. Final costs may vary after site inspection.
– Payments must be made according to the agreed terms at the time of booking.
– We reserve the right to refuse service in cases of non-payment or breach of agreement.
5. Limitation of Liability
– While we strive to provide the best quality service, Southern Highlands Roof Repair will not be held liable for any indirect, incidental, or consequential damages.
– We are not responsible for damages caused by factors beyond our control (e.g., extreme weather, pre-existing roof conditions).
6. Customer Responsibilities
– You agree to provide accurate information about your property and required services.
– You must ensure safe and reasonable access to the property for our team.
– If additional work is required (e.g., replacing broken tiles), we will inform you before proceeding.
7. Intellectual Property
– All content on this website, including text, images, and logos, is the property of Southern Highlands Roof Repair and may not be copied or reused without permission.
8. Privacy
Your personal information will be handled according to our Privacy Policy.
9. Changes to Terms
We may update these Terms & Conditions from time to time. The latest version will always be available on our website.
10. Contact Us
If you have any questions about these Terms & Conditions, please contact us via the Contact Us page or email at:
support@southernhighlandsroofrepair.com.au